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Never share your OTP with anyone. DTDC never asks for OTP via calls, emails, or messages. Deliveries may be delayed in flood-affected areas. We appreciate your patience and are ensuring safe shipments. Never share your OTP with anyone. DTDC never asks for OTP via calls, emails, or messages. Deliveries may be delayed in flood-affected areas. We appreciate your patience and are ensuring safe shipments.
Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves. Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves. Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves. Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves. Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves. Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves. Service Update: Shipments across Jammu & Kashmir face indefinite delays due to landslides in Ramban, flash floods in Doda and a bridge collapse near Jammu. Further updates will be communicated as the situation evolves.

See If Your Order Is On the Right Track

3.4 Bn+

Parcels shipped

Morbi accumsan ipsum velit.

99.5%

Population Covered

33K+

Businesses served

6.1 Mn+

Tonnes Freight shipped

3.4 Bn+

Raise a Dispute

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99.5%

Chat with Support

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33K+

Request a Callback

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6.1 Mn+

Find a DTDC Store Near You

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FAQs

Your tracking number was shared via SMS and email when your order was booked. You can also get it from the sender or your order confirmation receipt.

Possible reasons include operational disruptions, bad weather, public holidays, or address issues. You can contact customer support for a detailed update.

Sometimes tracking may take a few hours to refresh. If it’s been over 24 hours without an update, please get in touch via our customer care helpline.

In most cases, the delivery address can’t be changed once dispatched. Please contact customer support to check if rerouting is possible.

Click on the ‘Raise an Issue’ button on this page or call our customer care number. Provide your tracking number for faster resolution.